Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to information we collect through our website, through communications you direct to us, and in the course of providing services under a Service Agreement. It does not apply to third-party websites, platforms, or services that we do not own or control, even where we link to them or integrate with them on your behalf. Your use of those third-party environments is governed by their own privacy policies.

2. Information We Collect

We collect information that you provide directly to us, including your name, business name, email address, telephone number, billing details, and the contents of any messages, inquiries, or briefs you submit. When you engage our services, we may also receive access to information within your marketing, advertising, analytics, and customer-relationship platforms in order to perform the work.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, device characteristics, pages viewed, referring URLs, and the dates and times of access. This information is gathered through cookies and similar technologies described in our Cookie Policy.

3. How We Use Information

We use the information we collect to: provide, operate, and improve our services; respond to your inquiries and communicate with you; prepare proposals, prospectuses, and deliverables; process payments and manage billing; analyze and improve the performance of campaigns and systems we build; maintain the security and integrity of our website and services; and comply with legal and regulatory obligations. We use information only for purposes that are compatible with those for which it was collected.

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent; the necessity of processing to perform a contract with you; our legitimate interests in operating and improving our business in a manner that does not override your rights; and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal.

5. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to operate our website, remember your preferences, understand how visitors interact with our content, and measure the effectiveness of our communications. You can control cookies through your browser settings and through any consent mechanism we provide. Disabling certain cookies may affect the functionality of the website. For full detail, please review our Cookie Policy.

6. How We Share Information

We do not sell your personal information. We may share information with: service providers and subprocessors who perform functions on our behalf, such as hosting, analytics, payment processing, and communication tools; advertising and marketing platforms strictly as needed to deliver the services you have engaged; professional advisors such as accountants and legal counsel; and authorities or other parties where required by law, to enforce our agreements, or to protect rights, safety, and property. Any third party receiving information is expected to safeguard it in a manner consistent with this policy and applicable law.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services, maintain business records, resolve disputes, and comply with legal obligations. Retention periods vary depending on the nature of the information and the requirements that apply to it. When information is no longer required, we take reasonable steps to delete it securely or to anonymize it.

8. Data Security

We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials you use to access platforms and accounts associated with our engagement.

9. International Transfers

We are based in the United States, and the information we collect may be processed and stored in the United States or other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws different from those in your location. Where required, we take appropriate measures to ensure that transfers of personal information are subject to adequate protections.

10. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, or delete it; the right to object to or restrict certain processing; the right to data portability; and the right to withdraw consent. To exercise any of these rights, please contact us using the details at the end of this policy. We will respond in accordance with applicable law and may need to verify your identity before fulfilling a request.

11. Marketing Communications

From time to time we may send you communications about our services, insights, or updates. You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions included in those communications or by contacting us directly. We may still send you transactional or service-related messages necessary to administer an active engagement.

12. Children’s Privacy

Our website and services are intended for businesses and individuals who are at least the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Third-Party Links and Platforms

Our website and deliverables may contain links to, or integrations with, third-party platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party service you interact with through our work.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. The “Last updated” date at the top of this page indicates when the latest revision took effect. Material changes will be communicated through reasonable means. Your continued use of our website or services after changes become effective constitutes acceptance of the revised policy.